What to Look for in a Lead Service
If you have a successful insurance company, but still believe theres
an untapped segment of the market that you havent reached, you may want
to avail yourself of an online lead generating service. Insurance leads
purchased from a reliable provider will not save a floundering insurance
agency or make mediocre agents stellar sales people. But leads
purchased from a service can certainly supplement the sales of an agency
with a solid core of clients. Of course, no lead sells itself. Any
contact you get, no matter how interested they may be in purchasing a
policy, will take effort.
Here are some guidelines when considering an online insurance lead service:
* Be wary of any service that promises you extraordinary results.
* Make sure the leads you purchase are guaranteed against no call complaints.
* Leads should be from consumers who have requested a specific type of insurance quote (life, homeowners, medical, etc.).
* All phone numbers provided should be verified by the service.
* Fresh leads, sent within minutes of generation, are best.
* Companies that do not require a long-term commitment from you are preferable
* Go with a service that has no set up fee.
* Minimum purchases are a normal part of the businessthe range is usually $500 – $750.
* Look for a service that has a track recordfive years or more.
* A lead generating service that specializes in insurance and related products will best serve your needs.
* Examples of typical leads should be included on the companys website.
* A service that is a member of the Better Business Bureau Online is preferable.
A solid lead should contain specific types of information regarding
the potential customer. A lead is an outline for your sale, providing
you with more than mere contact information.
Initially, the lead will be assigned a control number that will serve
to identify it and that will be useful for your and the lead services
tracking. It will also contain the lead typelife, health, automobile
insurance, etc., along with the date the lead was received.
Contact information will include the persons name, address, phone
number and an alternate number. There should also be an e-mail address.
For life insurance, there will be basic information about the potential
client, including sex, age, height and weight. Any health problems and
use of tobacco will be stated, along with information regarding the
persons housingrent or own.
You may also receive data regarding the leads spouse, such as their
age, weight, height and use of tobacco. Finally, there will be
information detailing the amount of insurance and the type of policy in
which they are interested. For life insurance you may receive two
quotes, one for term and the other for whole life.
Other types of leads, such as health insurance, homeowners, or
disability, will contain the same basic contact information but will
vary greatly depending upon the type of lead it is. As an example, a
good health insurance lead will provide you with information about the
family members, including any health problems, use of substances and
current medications.
When considering a lead generation company, be sure it is clearly
stated how they get their leads, what will be in a lead and the profile
of a typical lead. Companies that are an official partner with major
search engines, such as MSN, Google and Yahoo, and that are recommended
by high profile publications, such as the Wall Street Journal, often
offer a good product. People that use the Internet are typically more
educated and affluent than those who do not and thus leads from this
source often make better prospects than those harvested from other
places.
A lead generation company should also define what constitutes a valid
lead. You should not be charged for a lead with bad contact information
or that is listed in the National Do Not Call Registry. Also, a company
should charge for the lead onlythat is the person you will contactand
not the number of products you may sell that person.
Look for a company that will taper the number of leads you receive at
a given time to meet your needs. If you have any questions or problems,
ease in contacting the lead generating company, either through e-mail,
chat or a toll free telephone number is a necessity.
Exploiting the Internet as an information center for your insurance
business can help broaden your customer base and expand your market
share, providing you with clients with whom you might otherwise never
connect. Use it to your advantage.
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